The Bayside Poolmart team have provided great support and advice to us for nearly 10 years when switched from another local provider. They have looked after all our pool needs in three separate residences for that period of time. Their service is second to none, always timely and extraordinarily helpful, their knowledge and experience around filtration, plumbing, heating, pool surfaces and in pool lighting has been a great help to us and saved is a lot of time and money over the years.
We visit their shops regularly and for some time now Jenni and Steve have ventured into offering gifts of exceptional uniqueness and value, sometimes difficult on the Bayside to have access to, and for us very helpful at times when you need a special gift. We will always use Bayside Poolmart as long as Steve and Jenni are driving the service standards within the Bayside area.
Paul Beavon MBT UNSW, FAIM SMS Pty Ltd
Thank you card sent following the sale of her house :
“ Many thanks for looking after my pool ( and my sanity )for over seven years – wonderful to know help was only a phone call away!
Many thanks for keeping my pool sparkling and for coming to my rescue on many occasions. Very best wishes to you all”
Trish Breitkreuz Regular service customer
“We had a 16 year old pool pump that we discovered was leaking water. The next day (Monday) Steve came to take the pump away and by Thursday Steve installed a new pump for us. It was a tricky job as the new pump was a lot larger than the old one and Steve had to change a few things around plumbing wise and move the filter to make it all connect well. Steve did a great job, a very neat outcome and the finished job looked like a lot of care had been taken to fit the new pump in. Thanks Steve, really appreciate all of your help.”
Ross & Melanie Beamish – Regular service customer
“My partner and I recently purchased a house with a pool and having some difficulty trying to work out what was wrong with our creepy crawly we went into your store at Victoria Point on Saturday the 15th March and were served by 2 lovely staff. They were so helpful and friendly and very knowledgeable and made us feel a lot more confident in looking after our pool. Unfortunately our Kreepy Krawly was broken and we ended up needing to buy a new one the following day but it was money well spent in your store and we will definitely be returning for all our pool needs. Just want to say thank you for the awesome friendly old fashioned service you guys provided us and we will definitely be recommending you to all our friends. Keep up the good work. Thanks! :-) “
Kat Ryan - customer
“I have been a customer of Bayside Poolmart for the past 5 years since we installed our outdoor spa. I don’t know what we would do without their expertise – they keep us up to date with the best products to be using in our spa, and they offer amazing customer service! The staff are always extra friendly and helpful – even the kids love a trip to Bayside Poolmart for a lollipop and a play. I highly recommend anyone with a pool or a spa to take a trip to Bayside Poolmart, you won’t regret it! “
Kate Beresford - Cloud Bookkeeping Solutions